Customer Reviews

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SALES EXPERIENCE at THIS DEALERSHIP
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I had a wonderful experience with Jason Chambers, my sales person, and Tim Pleasant the finance director. They were extremely professional, no pressure on any aspect of the process and very very honest and up front. I purchased a used Titanium Edge which they located for me once I told them what I was looking for. They found exactly what I wanted and within my purchase price!!
Jun 22 2018
Reviewed by Monti Smith

I absolutely love buying our vehicles from University Ford North. Craig Welch and Timmy Pleasants are always so helpful. Craig does everything he can within reason to get us the best deal. I highly recommend them to all of our friends. Thanks for ever you do.
Jun 22 2018
Reviewed by Maria Lea
Best help ever
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Awesome folks you are. I went back and forth on prices and didn't buy. But my husband decided to get it anyway and surprise me for my birthday this past Saturday. Ira and Ric were amazing in helping to pull this off. I had no idea I was getting a new vehicle. Thank you everyone for helping Don get this for me. God bless you all. And again ,you are awesome.
Sep 5 2017
Reviewed by Bonnie Pizzeck
Returning Customer
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This is the second car I have purchased from University Ford. Jason Chambers was patient and helpful and went above and beyond to find the right car for me. I definitely recommend this dealership and Jason!
Jun 23 2017
Reviewed by B Miller
A Perfect Example of Excellent Customer Service
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I called University Ford North after shredding my tire on a ladder in the middle of the interstate. I was looking for a replacement tire which I bought from a Ford dealer over 100 miles away less than 5000 miles ago. I talked to Wesley Cogdell, explained what happened and that I had 2 appointments a Duke Hospital that day. He said that he had the tire and that I could come in between doctor appointments and get the tire changed out. We arrived around 11 and he took the information, told me to go ahead and pull in the shop, go and enjoy lunch nearby. By the time we finished lunch we got the call that the car was ready. They also did a quick lookover to see if there was any other damage, They did not take advantage of my situation, were extremely helpful and only charged us for the replacement tire at a very reasonable price. A bid snow storm was coming and I knew they were getting ready to go home early. We got to the next appointment and on our way home feeling safe. They are good people. I would recommend them to everyone,.
Jan 8 2017
Reviewed by Kevin Cox
©  2018  5331 N Roxboro Rd., Durham, NC 27712   
Sales: (855) 429-5692  
Service: (855) 429-7809