Customer Reviews

Add A Review

My experience with University North Ford
review starreview starreview starreview starreview star
Let me start by saying I absolutely despise buying a vehicle due to all the rigamoroe from dealerships in general, however, I found a truck that was exactly what I was searching for on the University North Ford website, so reluctantly I made the call... I was put in touch with a salesman by the name of Bruce Huffman, he was extremely helpful in giving an extremely fair description and condition of the truck and tolerated my bombardment of questions as well as having him walk out to the truck to get information I needed no less than 5 times as I would be making a 4 hour drive to buy it... I made that drive and everything he described was exactly what I saw, actually he may have undersold it a bit... He was a joy to deal with which has not been my buying experience anywhere else in my 30+ years of buying vehicles... While we were waiting for the truck deal to be finalized we had the privilege of dealing with several other employees from the finance department all the way to the service department, all I can say is University North Ford, keep doing what you're doing because you're doing it right... To anyone looking for a vehicle, I would highly recommend using this dealership... Go see Bruce and tell him Todd sent you... Lol... Thanks again to all of you (especially you Bruce) for the great experience, it was well worth the drive... I wish there were a 6th star on your rating chart...
Mar 6 2019
Reviewed by Todd Stopher

IT WAS A PLEASURE BUYING A CAR FROM UNIVERSITY FORD NORTH MY SALES MEN STEVE BRAY WORKED HARD TO GET ME IN MY NEW FORD THIS IS THE SECOND TIME I PURCHASED A VEHICLE FROM UNIVERSITY NORTH AN I RECOMMEND THEM HIGHLY FROM THEY BEGINNING TO THE END OF THE SALE MY SALESMAN AN CRAIG WELCH GOT ME THROUGH THE TASK WITH NO WORRIES AND MADE SURE I GOT WHAT I PAID FOR AN THE SERVICE CRW IS GREAT I GO BACK EVERY 5000 MILES AN GET MY CAR SERVICED
Aug 7 2018
Reviewed by GLEN LABAR
SALES EXPERIENCE at THIS DEALERSHIP
review starreview starreview starreview starreview star
I had a wonderful experience with Jason Chambers, my sales person, and Tim Pleasant the finance director. They were extremely professional, no pressure on any aspect of the process and very very honest and up front. I purchased a used Titanium Edge which they located for me once I told them what I was looking for. They found exactly what I wanted and within my purchase price!!
Jun 22 2018
Reviewed by Monti Smith

I absolutely love buying our vehicles from University Ford North. Craig Welch and Timmy Pleasants are always so helpful. Craig does everything he can within reason to get us the best deal. I highly recommend them to all of our friends. Thanks for ever you do.
Jun 22 2018
Reviewed by Maria Lea
Best help ever
review starreview starreview starreview starreview star
Awesome folks you are. I went back and forth on prices and didn't buy. But my husband decided to get it anyway and surprise me for my birthday this past Saturday. Ira and Ric were amazing in helping to pull this off. I had no idea I was getting a new vehicle. Thank you everyone for helping Don get this for me. God bless you all. And again ,you are awesome.
Sep 5 2017
Reviewed by Bonnie Pizzeck
Returning Customer
review starreview starreview starreview starreview star
This is the second car I have purchased from University Ford. Jason Chambers was patient and helpful and went above and beyond to find the right car for me. I definitely recommend this dealership and Jason!
Jun 23 2017
Reviewed by B Miller
A Perfect Example of Excellent Customer Service
review starreview starreview starreview starreview star
I called University Ford North after shredding my tire on a ladder in the middle of the interstate. I was looking for a replacement tire which I bought from a Ford dealer over 100 miles away less than 5000 miles ago. I talked to Wesley Cogdell, explained what happened and that I had 2 appointments a Duke Hospital that day. He said that he had the tire and that I could come in between doctor appointments and get the tire changed out. We arrived around 11 and he took the information, told me to go ahead and pull in the shop, go and enjoy lunch nearby. By the time we finished lunch we got the call that the car was ready. They also did a quick lookover to see if there was any other damage, They did not take advantage of my situation, were extremely helpful and only charged us for the replacement tire at a very reasonable price. A bid snow storm was coming and I knew they were getting ready to go home early. We got to the next appointment and on our way home feeling safe. They are good people. I would recommend them to everyone,.
Jan 8 2017
Reviewed by Kevin Cox